The intense scrutiny of 911 calls in the Josh Powell case has many questioning the qualifications and training of the operators involved. While officials won’t comment specifically on the Powell case, ...
BAKER COUNTY, Fla. — Cheryl Collins' voice cracked with fear as she pleaded with a Baker County 911 dispatcher for help. “My daughter passed out on the floor and I don’t know what to do." Her ...
SOUTHFIELD, Mich., Sept. 25, 2023 /PRNewswire/ -- Equature, a leading provider of 911 technologies, announces plans to expand its 911 telecommunicator training program. The enhanced training features ...
911 operators ask too many questions. 911 operators are indifferent. 911 operators just need to send help now. Those are some of the misconceptions people have about dispatchers who respond to ...
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