Loyalty remains a strategic priority for retailers, but traditional approaches are no longer enough. That is according to the findings of ‘How to Keep Hold of Your Customers,’ a new global study ...
When gamified loyalty programs are combined with a phygital approach, customer engagement reaches a new level — the brand ...
How brands build better relationships and find their niche. Consumers overwhelmingly have positive experiences with loyalty programs. More than half of adults say they participate in them, and 96 ...
Taylor Swift performs during the opening night of her Eras Tour in Glendale, Arizona on March 17, 2023. Some of the equipment used during the tour was transported by specialty carrier Shomotion of ...
Carnival Cruise Line just made big changes to its loyalty program, moving from lifetime status to just two years. Carnival Cruise Line, part of the Carnival Corporation family of cruise brands, is ...
As CTO of Engage People Inc. Len Covello helps companies differentiate loyalty programs to deliver a better experience for their customers. With summer travel in full swing, frequent flyer loyalty ...
As QSRs and fast casuals double down on loyalty programs heading into 2026, a recent report reveals that the majority of consumers have come to rely on the perks and lower prices these programs ...
Top-ranked U.S. loyalty programs for 2025 stand out for easier redemptions, ample award seats, and practical perks that can ...
Customers continue to place a premium on value, and several quick-service and fast-casual brands have found that an engaging and effective loyalty program can be one of the best ways to achieve a ...
Brands like Nittany MinitMart, Quality Oil and Weigel's are moving beyond a one-size-fits-all approach. Earlier this year, Quality Oil Co., which owns and operates three convenience retail brands, ...
ALL RIGHT. THANK YOU BLAKE. FREE LOYALTY PROGRAMS AT YOUR FAVORITE STORES CAN COME WITH GREAT PERKS. BUT SIGNING UP ALSO COMES WITH A HIDDEN PRICE MALLORY ANDERSON AT THE TEAM AT CONSUMER REPORTS. DIG ...
Tension: We pride ourselves on rational consumer choices while loyalty programs exploit our psychological aversion to waste.
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