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Salesforce’s ChatGPT integration is really about stopping customers from leaking their own data

Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ...
ZDNet

Salesforce users: If you buy it, you integrate it

Connecting Salesforce applications and data with other systems across the enterprise is what really adds business value to the project. Yet, confusion and chaos seems to reign across enterprise cloud ...
ZDNet

Salesforce launches Customer 360, aims to integrate all your data, applications

Salesforce's big idea is one that you've heard of before from other enterprise software vendors--a 360 degree view of the customer--with different lens. The big question will come down to executing ...
Yahoo Finance

Salesforce, Google Cloud Sign $2.5 Billion Deal to Expand AI, CRM Integration

Worth $2.5 billion over seven years, the agreement would link Google Cloud's infrastructure with Salesforce's AI-powered Agentforce assistants, CRM software, and Data Cloud capabilities. Benefiting ...