OpenAI has hired ex-Shopify executive Glen Worthington to lead product and customer support. At Shopify, Worthington led an AI-centric plan to streamline merchant interactions. His departure comes ...

Shopify is planning a reorg of its Support division, sparking concerns about potential job cuts. Support director David Kohl said in a post that the company had seen success in its AI experiments. The ...

Shopify experienced a major login outage on one of the peak shopping days of the holiday season. The outage left merchants unable to access their dashboards, POS systems, mobile apps, or even reach ...

Shopify’s (NYSE:SHOP) support division has reportedly undergone another round of layoffs as the e-commerce platform is said to have reduced its staff by at least another 12 employees, according to ...

Imagine this: a customer visits your Shopify store at midnight, eager to track their order or inquire about a product. With no one available to respond, they leave frustrated, possibly never to return ...

Is there a leadership craft that can help employees feel fully empowered in a remote or hybrid work setting? As companies remain split between in-person and dislocated work and employees expect ...

As many organizations stick to remote work or hybrid models, questions about what type of organizational culture can best support their business in this new work reality remain top of mind.

As Amazon’s chokehold on Main Street increases, Shopify’s new Shop app aims to support local businesses by connecting them with nearby customers. In the 47 days my family has been homebound (but who’s ...

In 2012, Canada-based software company Shopify, was poised for the kind of 'hold-onto-your-seat' hypergrowth that most startups dream of. At the time, the company had been named as one of the ten ...

Evlop has been recognized as the best Shopify mobile app builder for merchants looking to convert their stores into native ...