Led by the renowned bariatric surgeon Dr. Amit Taggar, the family-owned practice marks one year of patient-centered, ...

FPT Software, the global IT services subsidiary of FPT Corporation (FPT), is positioned as a Leader in the IDC MarketScape: ...

A Practical Wake-Up Call for NYC Companies Still Relying on Legacy Door Security Whitestone, United States - January 7, ...

Advanced Micro Devices, Inc.'s valuation is not compelling as it trades at a 30% premium to peers, but rising earnings expectations offset this. Learn more about AMD stock here.

CallTower, a provider of UC, contact center and collaboration solutions, has expanded its partnership with cloud software ...

Software company Quest has opened a new research and development centre for artificial intelligence at its facility in Cork. The company says around 100 jobs will be created at the centre, which will ...

Thoma Bravo is acquiring Verint Systems Inc., a provider of contact center automation software, for $2 billion including debt. The announcement of the deal today came less a week after the private ...

Buyout firm Thoma Bravo is nearing a deal to acquire call center software maker Verint Systems Inc., according to people familiar with the matter. The deal would value Verint at about $2 billion, ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

As customers continue to gravitate toward brands based on experiences, the service and support your call center team provides is a crucial differentiating factor. A poorly performing call center leads ...