Every American has faced the maddening experience of bad customer service. My favorite example has always been Comcast, which ...

Microsoft has launched Copilot Checkout, a feature that allows users to complete purchases without leaving the chat interface ...

Microsoft is rolling out a new “Copilot Checkout” feature that lets shoppers complete purchases directly inside its AI ...

Every American has faced the maddening experience of bad customer service. My favorite example has always been Comcast, which ...

Amazon announced that it will launch a new dedicated store in Ireland, Amazon.ie, in 2025 to enhance the retail experience for new and existing customers. While many people in Ireland already shop on ...

As part of a recent Amazon settlement, the company started issuing refunds for Prime customers. Here's how you can get a ...

Alexa.com brings Amazon’s AI assistant to your browser. New Alexa+ features let you type or chat instead of just talking.

Amazon tests Shop Direct, pulling product listings from other retailers without consent, highlighting data scraping issues.

Help Me Decide expands Amazon’s suite of AI shopping tools, pairing you with the right product with the tap of a button. Amazon offers an extensive selection of products along with a variety of ...

Find out what happened when an Amazon gift card purchase turned into a nightmare. Learn how to protect your purchases.

Amazon’s new Alexa.com portal brings the AI-powered Alexa+ assistant to the desktop browser. Amazon is quietly rolling out the last big pillar of its AI-powered Alexa+ vision: the Alexa.com website, ...

Amazon has launched a web portal for Alexa+ at Alexa.com, providing early access users with a ChatGPT-like interface featuring suggested prompts and easy text copying capabilities. PCWorld reports the ...