Restaurant employees can handle most issues, but if you're complaining about this specific matter, the workers won't be able ...
Helpline and call centre staff are a bunch of hardworking people who often get abused by customers, writes Caitríona Redmond ...
Customer-Centric Approach Forthing’s customer service is designed to support users with inquiries and after-sales services. With a dedicated support team, customers can easily access information about ...
It takes a lot of skill and charisma to become a celebrity chef, but sadly this talent doesn't always translate to a ...
Ahmedabad: A consumer commission here ordered a restaurant to pay Rs 25,000 to a customer for serving him non-vegetarian food ...
The service industry "is being defined by a dramatic escalation in rage, uncivility, crises responses and class-based ...
Lately in Tyler, I’ve noticed something interesting: some businesses seem to have lost the plot on customer service… and ...
Sarah Mills says a recent WestJet incident where bags didn’t make it to Mexico along with the passengers highlights once ...
Pay-TV broadcasters, such as DStv, and streaming services, like Netflix, are facing a growing threat of piracy globally, ...