“Rest periods or coffee breaks running from five (5) to twenty (20) minutes shall be considered as compensable working time.” ...

Wild Card Weekend is almost here and we have Matt Harmon and Joel Smyth here to get you ready. The two preview each game and ...

The Man in Green Marks 18 Years of Trusted Local Service Built on Personal Business Relationships Technology should make business easier, not riskier — if a service doesn’t truly protect the ...

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

Amazon is developing 911 call centers operated by AI across the country. NBC News’ Gadi Schwartz tours an emergency call center to see how the technology works and ...

A Dallas-area call center operated by Telvista Inc. is set to close later this year, triggering layoffs for more than 100 ...

The solution is simple: Connect your call handling, dispatch and scheduling so the first person who speaks to a customer can book the job instantly. Fast action earns trust, and trust keeps the phone ...