Grecotel Hotels & Resorts has launched a 24/7 live chat support service to help agents “close sales faster and more ...

Microsoft is rolling out a new “Copilot Checkout” feature that lets shoppers complete purchases directly inside its AI ...

Agent Review Announces Major AI & AOI Platform Enhancements to Support Consumer Media, Trust, and Agent Discovery Nationwide As AI search moves away from keywords and toward understanding intent, ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Learn Copilot Chat in Microsoft Teams so you can speed data analysis and content creation. Get better answers fast, then export results to Word or Loop ...

Meta has acquired Manus, a Singapore-based startup behind a general-purpose autonomous agent it plans to fold into its ...

As the federal government broadened immigration enforcement in the Twin Cities, a network of neighborhood activists ramped up ...

Despite its flaws, Teams has managed to crawl up to 320 million monthly active users, in a metric shared by Microsoft in late ...

Which? reveals the best travel agents to book your holiday, from national brands to family-owned shops in your local town.

A scammer posing as support personnel from Coinbase defrauded more than $2 million in cryptocurrency during 2025 by staging ...

OpenAI’s efforts to turn ChatGPT into a go-to personal shopper are off to a slow start. Challenges with wrangling product ...