Google on Sunday unveiled a new iteration of its professional Gemini AI suite geared toward online retail, seeking to create ...

Goldcast’s Gregory Yates On The Future Of The CMO According To The C-Suite Through An Emotional Lens And The Period Of ...

Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...

In addition to deploying Gemini Enterprise for CX, Kroger will also use Customer Experience Agent Studio to analyze ...

Google today announced a new open standard, called the Universal Commerce Protocol (UCP) for AI agent-based shopping, at the ...

Five9, Inc. (NASDAQ:FIVN) is one of the 12 Stocks that Will Bounce Back According to Wall Street Analysts. On January 5, ...

The "2025 Agentic AI: Redefining CX Automation Report" has been added to ResearchAndMarkets.com's offering.

Industry-specific cloud platforms bring proactive, orchestrated agentic AI to every commerce moment PALO ALTO, Calif., Jan. 08, 2026 (GLOBE NEWSWIRE) -- Talkdesk®, Inc. today introduced Customer ...

The epiphany that launched Ed Napleton Automotive Group’s customer experience program came during the 2023 annual review ...

Advancing Talkdesk Retail Experience Cloud™ with CXA-Powered Commerce Orchestration Commerce Orchestration turns every dialogue into a revenue opportunity. It leverages natural language to guide ...

Automating underwriting, servicing and routine tasks frees banks and lenders to focus on real conversations with customers.

On January 5, Reuters reported that many analysts believe global investors will actively look for opportunities in ...