Customer outcomes show measurable time savings, increased parts revenue, and smoother operational workflows across RWC ...

Discover the top seven field sales software tools for 2026 and compare features, use cases, G2 ratings, and demos to choose the right platform for your sales team.

Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

There's nothing like the anticipation of ordering something online and counting down the days for it to arrive—but one Amazon customer appeared to have a very long wait in store. Ezekiel, 16, lives in ...

Once a promising but mostly supportive tool, artificial intelligence now stands at the center of how businesses manage and interpret customer data. Its capabilities are reshaping industries, enabling ...

In a supply chain landscape shaped by unpredictability and growing customer expectations, the role of the order management system (OMS) has evolved beyond mere orchestration. It’s no longer enough to ...

ZDNET experts put every product through rigorous testing and research to curate the best options for you. If you buy through our links, we may earn a commission. Learn Our Process 'ZDNET Recommends': ...

MOORESTOWN, N.J.--(BUSINESS WIRE)--OPEX® Corporation, a global leader in Next Generation Automation providing innovative solutions for warehouse, document and mail automation, is announcing the launch ...

An order management system (OMS) is a powerful technology platform that coordinates every stage of the purchase journey — from inventory visibility and order processing to fulfillment, payment and ...

WALTHAM, Mass.--(BUSINESS WIRE)--Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company TM, today announced Forrester Research has named Pega a Leader in The Forrester Wave TM: ...