Airlines in America have a unique power to mistreat customers without consequences, and Rep. Emilia Sykes proposes cash ...

One of the most annoying characteristics of air travel these days is how full flights tend to be, but there are a few ways ...

Four contracts at Bell Media expire in 2026, covering hundreds of workers represented by multiple unions. On March 31, the ...

Global GSA Group’s Spanish subsidiary, Mondial Airline Services Spain, has been appointed as general sales and service agent ...

Examine the impact of outsourcing and automation on airlines and how it affects customer experience for passengers.

Every American has faced the maddening experience of bad customer service. My favorite example has always been Comcast, which ...

Teneo.ai, a customer service automation provider, has expanded its Teneo 8 platform with AI Agents for the airline industry.

The recent military operation in Venezuela disrupted vacations to popular destinations. Here are tips for buying travel ...

Teneo.ai, a leader in AI-powered customer service automation, today announced the expansion of its Teneo 8 platform with AI Agents for the airline industry. Designed for high-stakes, real-time operati ...

American Airlines is delivering what customers have been asking for: free, high-speed Wi-Fi and on more aircraft than any ...