Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Dear Editor, I am writing to draw attention to a customer service breakdown at Jamaica Public Service (JPS) that should alarm ...

Auditors credited the improvements in the Social Security system to a new telephone customer service system, changes in ...

EASTPARK Shaping Our Appalachian Region’s Eastern Kentucky Talent Network has partnered with Kentucky Power and Ashland ...

Summit Flight Training opened Oct. 30, 2021. Since, many have taken to the sky with what they’ve learned — from weekend hobby ...

In 2026, higher education law enforcement will prioritize belonging-driven policing, AI-enhanced security infrastructure, ...

One of ADS Garage Systems Inc’s standout offerings is their 24/7 emergency support. Garage door accidents and failures don’t ...

Marks Easton Select Group’s first Connecticut company and expands commercial pool service capabilities across southern New England and Metro New York EASTON, MA, UNITED STATES, January 6, 2026 ...

The city of Sacramento is seeking applicants for full-time positions in fields including engineering, community engagement and public works. City employees enjoy competitive benefits including health ...

To strengthen its customer relations in the U.S., HEIDELBERG USA will be moving its headquarters to Marietta, Georgia.

Northern Ireland digital agency reaches milestone as UK small businesses accelerate AI adoption efforts SMEs need to achieve similar outcomes with a fraction of enterprise resources. Our training ...

Educational Voice targets growing demand for animated training content as organisations shift toward video-based learning A well-produced training animation can reach thousands of employees ...