The night crew at a Missouri fast-food restaurant recently received death threats during a dispute with a customer, the ...

Dunlap was in for his final cut at the iconic barbershop and hairdresser. It will close its doors for the final time this ...

After 40 years of keeping Scotland’s capital running smoothly, and with over 9,000 customers on the books, Lochrin Autos ...

Customers at a casual seafood eatery in Maryland were outraged when they received their bill for a $260 meal with the 15 ...

The Odessa American is the leading source of local news, information, entertainment and sports for the Permian Basin.

Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

System’s leader explains VMware acquisitions of cloud service providers, buying Broadcom by VMware partners and innovative ...

We asked, and readers didn’t hold back. Here are their insights about what’s coming in 2026 and must-read books.

Discover four effective strategies to safeguard your business during a recession and ensure stability in turbulent times.

During Kansas City Restaurant Week, from Jan. 9-18, 2026, diners can eat at more than 250 participating restaurants offering ...

Lately in Tyler, I’ve noticed something interesting: some businesses seem to have lost the plot on customer service… and ...

When it comes to Alabama stores that are greatly missed, there’s a good chance Parisian tops the list for many folks.