The night crew at a Missouri fast-food restaurant recently received death threats during a dispute with a customer, the ...

Dunlap was in for his final cut at the iconic barbershop and hairdresser. It will close its doors for the final time this ...

Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

Discover four effective strategies to safeguard your business during a recession and ensure stability in turbulent times.

During Kansas City Restaurant Week, from Jan. 9-18, 2026, diners can eat at more than 250 participating restaurants offering ...

Lately in Tyler, I’ve noticed something interesting: some businesses seem to have lost the plot on customer service… and ...

When it comes to Alabama stores that are greatly missed, there’s a good chance Parisian tops the list for many folks.

CableTV.com has released its annual customer satisfaction awards. Spectrum secures bragging rights in multiple categories. DRAPER, UT, UNITED STATES, January 5, 2026 /EINPresswire.com/ — CableTV.com ...

Fraud is being driven by AI. Today, scammers are able to create highly personalised and convincing fraudulent schemes, ...

Labor Costs -- Bad Daddy’s reached 35.7% (up 140 basis points); Good Times hit 35.9% (up 200 basis points), both due to ...

As the century-old mantra falls into obscurity, CX leaders contend with nuance and the true range of customer behavior.

Ace Named Highest-Ranked Hardware and Home Improvement Retailer Among Competitors in Survey of 3,500 Companies OAK BROOK, Ill., Jan. 5, 2026 /PRNewswire/ -- Ace Hardware, the world's largest hardware ...