The latest report highlights staffing reductions, rising retirement claims and ongoing customer service and improper payment ...
Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...
Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...
Chargebacks erode margins, increase processor scrutiny, and introduce friction. Learn about chargeback management best ...
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Kansas City restaurant issues warning after customer threatened to kill staff, including teen
A Kansas City restaurant has warned customers against violence after an individual threatened to kill staff members, ...
Account managers have long been seen as essential. But in many cases, they’re unintentionally creating friction instead of ...
Manufacturers have leveraged product lifecycle management (PLM) to streamline supply chains for years, and telecoms can use ...
TransLink is advancing a bevy of feature improvements through its new customer experience action plan, including better ...
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Choosing a GPS fleet management system
GPS fleet tracking software lets you track vehicles and monitor driving behaviors. Here's what to look for in a GPS fleet ...
The quick-service restaurant industry is at a critical inflection point and is undergoing a significant transformation. As ...
Headquartered in Knoxville, TN, Customer Service Electric Supply has additional Tennessee locations in Sevierville and Kingsport and has been under the leadership of Greg Headrick.
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