Microsoft has launched Copilot Checkout, a feature that allows users to complete purchases without leaving the chat interface ...

Microsoft is rolling out a new “Copilot Checkout” feature that lets shoppers complete purchases directly inside its AI ...

Every American has faced the maddening experience of bad customer service. My favorite example has always been Comcast, which ...

The tech giant's $2.5 billion settlement with the FTC means refunds for customers who experienced subscription enrollment or ...

Amazon tests Shop Direct, pulling product listings from other retailers without consent, highlighting data scraping issues.

Find out what happened when an Amazon gift card purchase turned into a nightmare. Learn how to protect your purchases.

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Amazon has launched a web portal for Alexa+ at Alexa.com, providing early access users with a ChatGPT-like interface featuring suggested prompts and easy text copying capabilities. PCWorld reports the ...

Amazon is considering ending its long-standing contract with the United States Postal Service and building out its own competing nationwide delivery network, according to The Washington Post. The ...

Amazon is warning its over 300 million customers to watch out for cybercriminals who are out in force this holiday season impersonating reps from the e-commerce giant — as the FBI said online crooks ...

Amazon Leo — the satellite internet service provider formerly known as Project Kuiper — says it has started shipping its top-of-the-line terminals to select customers for testing. Today’s announcement ...

HUNTINGTON, W.Va. (WSAZ) — The Amazon Customer Service Center in Huntington will close next spring. An Amazon spokesperson said “the customer service associates based out of our Huntington site are ...