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The Pixel 11 needs more than AI to stay competitive. Here are seven things Google must fix to keep up with Samsung and Apple.

Slowness, glitches, and interrupted journeys prompt millions of users to abandon brands that can’t deliver seamless, ...

L.A. Metro deploys over 300 transit ambassadors on the system to enhance safety and customer service. Across America, transit agencies are launching customer experience (CX) programs to improve ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

In today’s competitive retail environment, customer experience should be one of the most important focuses for any business.

The Social Security Administration began the second Trump administration with a hostile takeover. It ends the year in turmoil ...

Apple is expected to release its first foldable iPhone sometime next year, and recent leaks suggest it may look very different from Samsung’s flagship foldable. Instead of a tall, squarish display ...

Accelerate your tech game Paid Content How the New Space Race Will Drive Innovation How the metaverse will change the future of work and society Managing the ...

If you’re wondering why you’ll be paying more for a new PC or smartphone next year, Micron’s MU6.26%increase; green up pointing triangle latest financial results provide a big clue. The maker of ...

Apple’s next iPad mini could be significantly more powerful than its predecessor, says a MacRumors report. The publication claims that the purported iPad mini could feature Apple’s A20 Pro chip, and ...

Google is making small changes to Android TV by updating how content is shown on the home screen. The old Discover tab is being replaced with a Free tab that focuses on free movies, shows, and ...