Why businesses are turning to unified ITSM platforms to standardize change management and maintain continuous compliance ...

American Airlines has made a change that affects how millions of travelers earn rewards on its cheapest tickets — and now the airline is facing some backlash for it. Under the updated policy, ...

American Airlines has stopped awarding loyalty points and miles for basic economy fares. The change in policy only surfaced when a terms and conditions update on the carrier’s website was noticed by ...