Software engineering is the branch of computer science that deals with the design, development, testing, and maintenance of software applications. Software engineers apply engineering principles and ...

Planning a successful B2B customer community starts with a vision and specific goals. Leaders should answer the question: What will the community do before inviting members? These goals can include ...

Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

An error has occurred. Please try again. With a The Portland Press Herald subscription, you can gift 5 articles each month. It looks like you do not have any active ...

Presidio is a leading global provider of digital solutions and services, specializing in cloud, security, and networking. While its roots lie in value-added reselling, Presidio has grown into a ...

ZDNET experts put every product through rigorous testing and research to curate the best options for you. If you buy through our links, we may earn a commission. Learn Our Process 'ZDNET Recommends': ...

Whereas large language models (LLMs) attracted consumers well before enterprise users, SaaS platforms are driving the use of embedded AI agents to improve employee experience and productivity. AI ...

Unite.AI is committed to rigorous editorial standards. We may receive compensation when you click on links to products we review. Please view our affiliate disclosure. The AI customer support market ...

WordPress cofounder Matt Mullenweg shares what it takes to foster loyalty, trust, and engagement—both inside and outside your company. “Community” is a buzzword that gets thrown around a lot in the ...

Companies have invested billions in generative AI (gen AI) and large language models (LLMs). Some now have chief AI officers. But despite the money and buzz, driving business impact cleary remains a ...