New automation platform eliminates manual file handling, artwork upload issues, poor file quality, and slow gang sheet ...

Greater Pittsburgh’s Premier Countertop & Cabinet Destination Enhances Customer Experience with Expanded Space and New ...

Why Jamestown Homeowners Are Choosing Professionally Designed Custom Decks Madison, United States - January 5, 2026 / ...

L.A. Metro deploys over 300 transit ambassadors on the system to enhance safety and customer service. Across America, transit agencies are launching customer experience (CX) programs to improve ...

CMSWire Contributor of the Year Brittany Hodak explores why apathy is harder to spot than churn—and far more costly.

Manufacturing and mobility continue to be core employment generators, supported by PLI-led investments and energy-transition ...

Created by Studio Dot for The Wardrobe Company, this store in Okhla centres the customer’s experience above everything else.

CMSWire Advisory Board members reveal why operating models, decision rights and trust define the next era of CX.

Abstract: Effective User Interface (UI) and User Experience (UX) design are essential for digital applications, crucial for enhancing user interactions and engagement. Developing a high-quality UI is ...

Abstract: Business Process Management (BPM) has emerged as a fundamental aspect of modern business, revolutionizing task execution and operational efficiency. This study explored the integration of ...