Industry-specific cloud platforms bring proactive, orchestrated agentic AI to every commerce moment PALO ALTO, Calif., Jan. 08, 2026 (GLOBE NEWSWIRE) -- Talkdesk®, Inc. today introduced Customer ...

The Man in Green Marks 18 Years of Trusted Local Service Built on Personal Business Relationships Technology should make ...

Currently, the cross-border e-commerce and global trade environment are becoming increasingly complex, and traditional foreign trade models are facing profound challenges. Especially for small and ...

Prosura is managing a cyber incident that resulted in unauthorised access to parts of its systems and a temporary shutdown of ...

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

Sobot ranked in 252 reports and earned 32 badges in G2 reports for Winter 2026, including 7 leader badges. The strong ...

Crypto wallet company Ledger SAS confirmed today a data breach to a third-party leaked customer data, including names and ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...

AI receptionist platform proves artificial intelligence can reliably handle real customer conversations at scale.

Auditors credited the improvements in the Social Security system to a new telephone customer service system, changes in ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...