Dallas city executives are again asking council members to offer feedback on the city’s citizen satisfaction survey. Here’s ...

CableTV.com has released its annual customer satisfaction awards. Spectrum secures bragging rights in multiple categories. DRAPER, UT, UNITED STATES, January 5, 2026 /EINPresswire.com/ — CableTV.com ...

Third-year survey provides practical insight into performance, trends, and the year ahead CHARLOTTE, NC, UNITED STATES, January 4, 2026 /EINPresswire.com/ — OutdoorAdventures.pro today announced the ...

“Survey fatigue is real,” says Brad Anderson, President of Product and Engineering at Qualtrics. He acknowledged that many ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

LIMA — Forty years of waiting tables taught Kathy Fisher a few things about customer service: Pay attention to the customer, stay busy and get to know the people at the table. “I treat all my ...

A new study by Customer Care Measurement & Consulting (CCMC) and Arizona State University's W. P. Carey School of Business reveals record levels of customer anger, rising online confrontations, and ...

Dear Eric: Many companies are training their employees to “be friendlier.” Now, when I go to pay for my groceries or have bloodwork done at a lab, someone invariably asks me, “so what are you doing ...

EL PASO, Texas (KVIA) -- The survey asks residents to identify the top issues the incoming director should focus on during their first 100 days. Responses will help shape the department’s strategic ...

Daylight Transport was named the top overall less-than-truckload (LTL) carrier for the second consecutive year in Mastio & Co.'s annual customer value and loyalty survey. Old Dominion Freight Line ...

AI agents are boosting efficiency, cutting costs, and improving customer satisfaction. By 2027, 50% of service cases are expected to be resolved by AI. 4 out of 5 service leaders say AI agent ...