This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. Ebay is doubling down on its investments in AI-powered customer ...

We reveal how eBay's fees compare to other online platforms EBAY is making a huge change to fees following backlash from customers – and it will save buyers money. From today, the online selling ...

Luke Warder now makes £50k a year selling on eBay after quitting his full-time job as a sales manager - he reveals his tricks FROM the can of coke trick to button super sellers always use, how many ...

An eBay customer support agent who quit after being written up for failing to explain four minutes of inactivity on his computer to his manager’s satisfaction has lost his claim for constructive ...

Ebay, which has been quick to deploy AI-powered chatbots as well as conversational and interactive agents, has taken the next step by using agentic AI to deliver real-time, hyper-personalized product ...

Startups was founded over 20 years ago by a multi-time entrepreneur. Today, our expert team of writers, researchers, and editors work to provide our 4 million readers with useful tips and information, ...

eBay Inc. (NASDAQ:EBAY) integrates artificial intelligence (AI) tools to enhance platform efficiency and user experience. Barclays upgrades eBay’s rating to “Overweight” and raises the price target ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. eBay is an online auction and retail marketplace where ...

Gousto has appointed Murray Lambell as its chief customer officer to bolster the brand’s customer proposition after returning to profitability. Lambell joins the food kit delivery business after 16 ...

The Singapore's Best Customer Service 2024/2025 rankings are based on the results of an independent online survey. The respondents are customers in Singapore who have made purchases, used services or ...