Freshworks, Inc. is a software development company, which engages in software-as-a-service products. Its products include Freshdesk, Freshservice, Freshsales, Freshmarketer, and Freshteam. The company ...

The Nasdaq-listed SaaS firm says the move is part of a shift toward building a more unified employee experience platform, ...

Freshworks Inc. (NASDAQ:FRSH) is a software development company that provides SaaS products in North America, Europe, the ...

An agreement has been reached to combine an IT service management platform with an incident management and operations tool. The integration is intended to unify service management, operations, and ...

https://www.thehindubusinessline.com/companies/freshworks-to-acquire-incident-management-firm-firehydrant/article70399883.ece Copy SaaS major Freshworks on Wednesday ...

Help desk software streamlines the management of support tickets from multiple sources by consolidating them in a single, organized interface. These platforms enable you to build self-service ...

From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

Customer service and support software firm Freshworks Inc. today announced new artificial intelligence-powered upgrades across its employee experience and customer experience platforms. The new ...

Freshworks, the Nasdaq-listed Software as a Service (SaaS) company, on Thursday reported a 15% annual rise in revenue, while the losses narrowed by 81% for the third quarter of the fiscal. The total ...

AI improves customer satisfaction with 65% ticket deflection and saves 431,000+ agent hours. The report makes it clear that whether you are a CIO focused on cost efficiency, an IT manager chasing ...

FreshService balances power and usability, making enterprise-grade ITSM accessible to all businesses. Though advanced features require higher-tier plans, the core functions offer great value. Why you ...

Freshworks branding will appear on McLaren’s Formula 1 cars and team kits starting from the upcoming Belgian Grand Prix and will continue for the remainder of the 2025 season and beyond. Freshworks ...