Discover four effective strategies to safeguard your business during a recession and ensure stability in turbulent times.

Ace Named Highest-Ranked Hardware and Home Improvement Retailer Among Competitors in Survey of 3,500 Companies OAK BROOK, Ill., Jan. 5, 2026 /PRNewswire/ -- Ace Hardware, the world's largest hardware ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Many consumers are cutting back on spending because of concerns about the economy. Starbucks CEO Brian Niccol has said that won't impact the chain's turnaround plans. Niccol said Starbucks wants to ...

How to Measure and Improve Customer Service for Growth High-quality customer service is often a defining factor in a company’s success. At its core, customer service is about meeting the expectations ...

In the last days before the expiration of the tenure of chairmen and councillors of the 57 local government (LGs) and local council development areas (LCDAs) which terminated with the local government ...

After years of being a bright spot in the failing cable industry, Great American Family has decided to make its content more easily available to a wider audience by launchingGFAM+, a live feed ...

In Aesop’s fable “The North Wind and the Sun,” the two forces of nature argue over who is stronger. To settle the debate, they test their power on a passing traveler by trying to remove his cloak. The ...

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...

Discover how top brands create unforgettable customer service experiences that enhance loyalty, build trust and keep people coming back for more. At the heart of this experience are common triggers ...

In today’s competitive job market, showcasing the best skills on your job application can make all the difference between landing an interview and getting overlooked. Whether you’re a seasoned ...