As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Janay Reece came back home to Baltimore to join WJZ in August 2023. Before coming back to the Charm City, Janay was a morning anchor and reporter for WDBJ7 in Roanoke, VA. She joined the WDBJ7 morning ...

Costco is modernizing a process members have long griped about, making one of the store’s best deals more accessible. Costco has never been super big on technology. That has included how it takes ...

Danny Shader can trace the trajectory of payments company PayNearMe back to one single moment: When a customer called his head of product an “effing idiot.” Shader founded the Santa Clara, ...

An environmental advocacy group has filed complaints under the Hatch Act against the Department of Health and Human Services (HHS) and the Forest Service over what it described as “partisan” messaging ...

A frustrated family man's simple customer-service complaint turns into an elusive, ever-deepening conspiracy in the uncanny comedy from "I Think You Should Leave" co-creators Zach Kanin and Tim ...

An Idaho Senate candidate said the message violates federal law. A long-shot candidate for U.S. Senate in Idaho is taking aim at the Forest Service for openly blaming Democrats for the federal ...

Former Idaho Rep. Todd Achilles, D-Boise, in the Idaho Legislature in January 2025. Darin Oswald [email protected] A former Boise Democratic state representative Friday filed a complaint with ...

A view of the Federal Trade Commission building in Washington, D.C. (Photo by Carol M. Highsmith/Buyenlarge/Getty Images) A Federal Trade Commission database meant to guide law enforcement ...

OREM — When you need help with some sort of problem — it could be a glitch with a product you've bought or maybe a billing issue with a service you use — your first instinct might be to Google a ...

This May, the Financial Ombudsman Service (FoS) reported a 67% year-on-year spike in consumer complaints, with 141,846 lodged in the last six months of the year alone. Of all the sub-sectors, it was ...

Baltimore residents can now report parking violations and issues with abandoned vehicles more easily, thanks to a “unified” complaint service announced Friday by Mayor Brandon Scott and other city ...