Why businesses are turning to unified ITSM platforms to standardize change management and maintain continuous compliance ...

Eliminate repetitive manual work, accelerate resolution times, improve consistency, and deliver a more reliable service with ...

Jeff Werner is a software engineer and has been writing this column since 2007. Question: The list of processes in my Task Manager shows “Microsoft Edge (48)” and “Google Chrome (42)” immediately ...

For many Android developers, “ITSM” sounds like something that belongs to the ops team, not the mobile squad. You write code, ship features, fix bugs, and move on to the next sprint. Service desks, ...

Information Technology Service Management (ITSM) helps keep an organization’s IT service desk and operations running smoothly by managing incidents, problems, changes and service requests, in addition ...

If you see multiple processes of the same program running on your Windows 11 PC, there is no need to panic, as this is a normal behavior of all Windows computers. However, if you experience ...

SAN DIEGO, Aug. 18, 2025 /PRNewswire/ -- Cireson, a leading provider of IT Service Management solutions built natively for Microsoft 365, is proud to announce the winners of the 2025 Cireson ITSM ...

EDITOR’S NOTE: Mary Frances Ruskell graduated in May from her high school in Columbia, South Carolina. The first round of admissions decisions for Clemson University came out on a December evening, ...

Agencies often struggle with aging legacy systems, manual processes, and fragmented monitoring and service tools. Modern IT Service Management (ITSM) provides automation and self-service capabilities ...

A few months ago, someone I hadn’t spoken to in years reached out after hearing a podcast interview I’d done. His message was direct, “I need whatever you’re selling.” Within days, we closed the deal.

Their powers go beyond AI-mpersonation. Artificial intelligence doesn’t just look and act human — it supposedly thinks like us as well. Chinese researchers found the first-ever evidence that AI models ...