SSA walked back a separate memo that directed field offices to only schedule initial claims over the phone, and to limit ...

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International Business Machines Corp. will cut thousands of workers this quarter while it continues to shift the focus of its business to higher-growth software and services. “We routinely review our ...

MONTREAL, Oct 23 (Reuters) - Air Canada (AC.TO), opens new tab said on Thursday it cut about 400 management positions, representing about 1% of its workforce, after the country's largest airline faced ...

Forbes contributors publish independent expert analyses and insights. I help executives track and innovate against business disruptions. The narrative around AI in the workplace has often been ...

A new study by Shanghai Jiao Tong University and SII Generative AI Research Lab (GAIR) shows that training large language models (LLMs) for complex, autonomous tasks does not require massive datasets.

You might have a job, but someone else could be claiming you’re unemployed. According to the Texas Workforce Commission, there has been a spike in fraudulent unemployment claims for September. As per ...

Clear visuals can make complicated ideas easier to understand, and Microsoft Visio Professional 2024 is designed to help you create them. Right now, you can get a lifetime license for Windows for ...

“For decades, contact center and workforce management software have been essential but separate components of a well-designed customer service operation,” said Sheila McGee-Smith, President and ...

Crown Workforce Management, a trusted leader in duty management and time & attendance solutions, has today announced the launch of Version 16 (v16) of its flagship software suite As the most advanced ...